How Can We Help?
Do you have a question but you're not sure who to call? DEQ’s Customer Service Center is here to help. We specialize in answering tough questions and finding the right contact person for you. For information or assistance, contact us at (225) 219-LDEQ (5337) or toll free (866) 896-LDEQ, or e-mail the Customer Service Center.
To view DEQ's public records, please visit our Electronic Document Management System (EDMS) at http://edms.deq.louisiana.gov. Need help? Click the Contact Us link in the EDMS, email the Customer Service Center or call (225) 219-LDEQ or toll free (866) 896-LDEQ.
You may also visit one of DEQ's Public Records Centers located around the state. There are computer workstations available to search, retrieve, view and print records. Our hours of operation are from 8:00 am to 4:30 pm, Monday – Friday. Sometimes all of the Regional Office staff are working in the field, so please be sure to contact a Regional Office before you visit to ensure that someone will be available to assist you.
Making a Public Records Request
Online public records request form
Send your request directly to our Public Records staff and receive your records by mail, fax, in person, or, if available, electronically.
Paper Public Records Request Form (DEQ Form ISD-0005-01)
Use this form to send a request by mail or fax only. To make a request electronically, use the online form.
Certification for Free or Reduced Rate (DEQ Form ISD-0005-02)
Are you a student or a member of the media? These and some other groups qualify for reduced rates for record copies, or in some cases, even free copies of records. Submit this form to email@example.com to qualify for free or reduced rate copies.
LAC 33:I:23 Procedures for Public Records Request
Louisiana Administrative Code title and chapter pertaining to Public Records Requests
Need more answers? View our Frequently Asked Questions, or contact us:
Click the Contact Us link in the EDMS
(225) 219-LDEQ or toll free (866) 896-LDEQ
Customer Service Center
DEQ's Records Custodian: Dina Heidar